Use cases

What Riley does for your kind of business.

Pick your business below and see the outcomes Riley is hired for, a first workflow to start with, and the receipt that proves the work. Every business type runs the same loop: Riley watches, drafts, waits for your approval, verifies the result, and records it.

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Choose your business

Eight starting points, one control plane

Each path shows who it is for, its top three outcomes, and a first workflow to start with. Reviews and reputation are one use case among many here, never the whole story. Jump to yours.

Agencies

The control layer that proves the work to every client

Riley runs the recurring work across your client locations, gates everything behind your approval, and turns each week into a signed receipt your clients can verify. Built for the agency problem nobody says out loud: proving the retainer.

Marketing agencyLocal SEO and reputationWeb designAdsContent and SEOSocial mediaConsulting

Top outcomes

  • A signed receipt of the work, every week
  • Every review gets an answer you approved
  • Competitor moves and ranking shifts get flagged
First workflow

Review monitor. Riley watches each client's review sources, drafts a reply in their voice, and posts on your approval, then logs it to the weekly receipt.

Local businesses

Reviews answered, leads logged, proof every week

For businesses customers find and choose locally: Riley watches your reviews and visibility, drafts replies in your voice for your approval, logs every lead, and shows you a weekly receipt of exactly what it did.

DentalMed spaLaw firmHome servicesRestaurantReal estateGym and wellnessAuto shopSalon

Top outcomes

  • Every review gets an answer you approved
  • Every lead gets logged and none go quiet
  • You show up in AI answers, and you can see it
First workflow

Review monitor. Riley watches your Google reviews, drafts a reply in your voice, and posts only after you approve, then puts it on your weekly receipt.

Ecommerce

A store that gets watched, fixed, and receipted

Riley audits your storefront, flags what costs you sales, drafts listing and content improvements for your approval, and records every action. Deeper store monitoring is rolling out and marked honestly as coming soon.

Ecommerce storeDTC teams

Top outcomes

  • Your storefront gets audited like any site
  • Content drafts that sound like you
  • A signed receipt of the work, every week
First workflow

Storefront QA. Riley scans your store pages for broken links, errors, and basics that cost sales, and reports what it finds in one audit. Changes wait for your approval.

SaaS and B2B

The operating layer that keeps the record

Riley keeps your site healthy, logs every inbound lead, and assembles the weekly record of what actually happened, with approvals on anything external. Support summaries are coming soon and marked as such.

Software teamsB2B teams

Top outcomes

  • Broken pages get found before customers do
  • Every lead gets logged and none go quiet
  • A signed receipt of the work, every week
First workflow

Website QA. Riley scans your site for broken pages and errors and turns what it finds into an audit you can act on. Any change goes through your approval.

AI automation agencies

The accountable layer under the AI you build

You build AI systems for clients; Riley makes them answerable. One gated door for AI actions, per-workspace keys, watches on the automations, and receipts that prove what the stack did. Usage proof receipts are coming soon and labeled that way.

AI automation agency

Top outcomes

  • External AI tools cannot skip your approvals
  • Your own tools plug into the same loop
  • Riley works inside the AI tools you already use
First workflow

Approval-gated AI actions. Requests from any connected AI surface pass through one gate: external writes wait in your approvals queue, whoever asked for them, and land on the record.

Consultants and operators

Do the work once, prove it every week

Independent consultants, solo operators, and firms use Riley to run the recurring operational work, keep the ledger, and produce the engagement record clients pay to see, with every external send behind an approval.

Consultant or solo operatorConsulting firmFractional roles

Top outcomes

  • A signed receipt of the work, every week
  • Every completed action lands in one ledger
  • Recurring work runs on schedule and reports back
First workflow

Weekly proof receipt. Riley assembles everything it completed into a signed weekly receipt with a public verify link, so clients can check the work themselves.

Creators and media teams

Draft in your voice, approve before anything ships

Creators and small media teams use Riley to draft in their voice, remember their style, and queue everything for a yes before it goes anywhere. Riley learns what you tell it and applies it to every draft.

CreatorMedia teamNewsletter and social

Top outcomes

  • Content drafts that sound like you
  • Your brand voice is remembered, not re-explained
  • Nothing publishes without your approval
First workflow

Brand-voice drafts. Riley drafts posts and content in your voice, learned from what you tell it and correct over time. Publishing waits for your approval, and every post is recorded. Generated visuals are coming soon and labeled that way.

Custom workflows

Shape Riley around work that fits no preset

Unusual businesses and teams with their own way of working start with the proof loop and read-only watching, then shape workflows with the Riley team. Custom workflows are scoped honestly: nothing is promised as live until it is.

Something elseBring your own tools

Top outcomes

  • A signed receipt of the work, every week
  • Nothing external ships without your approval
  • Recurring work runs on schedule and reports back
First workflow

Custom workflow. You tell us the outcome you want; we scope which parts are live today, which need building, and set it up with approvals and receipts from day one.

The outcomes Riley is hired for

Ten groups, no favorites

Statuses are honest: live means it works today, coming soon means it does not exist yet, and custom setup means the Riley team scopes it with you.

Proof and reporting

  • A signed receipt of the work, every weekLive

    Riley assembles everything it completed into a signed weekly receipt with a public verification link.

  • Every completed action lands in one ledgerLive

    Every action Riley completes is written to an outcome ledger the moment it happens.

  • Anyone you send proof to can verify itLive

    Every signed receipt has a public verification page; anyone opens the link and checks the signature.

  • Client updates built from recorded workComing soon

    Riley will turn the ledger into a client-ready update, drawn from records instead of recollection.

Reputation and local visibility

  • Every review gets an answer you approvedLive

    Riley watches your review sources, drafts replies in your voice, and posts only after you approve.

  • Your authority score is watched, not guessedLive

    Riley tracks an authority score across your visibility signals and turns drops into fix cards.

  • You show up in AI answers, and you can see itLive

    Riley checks how your business appears in AI search answers and flags drops with proposed fixes.

  • Competitor moves and ranking shifts get flaggedLive

    Riley tracks named competitors and your rankings, and raises a finding when something meaningful moves.

Website and conversion

  • Broken pages get found before customers doLive

    Riley scans your site for broken pages, errors, and basics that cost you customers.

  • Site fixes get verified after they shipComing soon

    After an approved fix goes out, Riley will re-check the page and record that the fix took.

  • Things that stop visitors converting get flaggedComing soon

    Riley will read traffic and behavior signals to flag likely conversion blockers.

  • Forms and key journeys stay watchedComing soon

    Riley will check that your forms and booking flows keep working, and flag one the moment it breaks.

Leads and sales

  • Every lead gets logged and none go quietLive

    Riley captures incoming leads into one list, triages by urgency, and keeps the record.

  • Lead follow-ups drafted and waiting for your yesLive

    Ask Riley for a follow-up and it drafts one in your voice; the draft sits in your queue until you send it.

  • Leads going quiet get a rescue attemptComing soon

    Riley will spot leads that stopped responding and draft a re-engagement message for your approval.

  • A weekly picture of your pipelineComing soon

    Riley will read your CRM and produce a short weekly pipeline snapshot.

Ecommerce

  • Your storefront gets audited like any siteLive

    Riley scans your storefront pages for broken links, errors, and basics that cost sales.

  • Cart and checkout problems get flagged fastComing soon

    Riley will watch order and checkout signals and raise a finding when conversion drops.

  • Product listings improved with your approvalComing soon

    Riley will draft improved titles and descriptions for underperforming listings.

  • A store report with receipts behind itComing soon

    Riley will assemble store checks, approved fixes, and recorded results into a growth report.

Operations

  • Problems turn into fix cards, not surprisesLive

    When Riley detects a problem, it creates a fix card with the evidence and a proposed fix.

  • Nothing external ships without your approvalLive

    Any action that writes outside your workspace goes to the approvals queue first.

  • Recurring work runs on schedule and reports backLive

    Work you set on a schedule runs without a reminder, and each run writes what it did to the ledger.

  • Broken automations get caught, not discoveredComing soon

    Riley will watch the automations you rely on and raise a finding when one stops or starts failing.

Support and customer success

  • Support threads summarized before your standupComing soon

    Riley will read your support queue and deliver a short summary of what is in, resolved, and stuck.

  • Angry or at-risk customers get flagged earlyComing soon

    Riley will spot escalation signals in support threads and flag them to you with context.

  • Support replies drafted, sent only by youComing soon

    Riley will draft replies to common support questions; each draft waits until a person approves it.

  • Customer health gets watched between check-insComing soon

    Riley will track usage and support signals per customer and flag an account that looks at risk.

Content and growth

  • Content drafts that sound like youLive

    Riley drafts social posts and content in your brand voice. Publishing waits for your approval.

  • Your brand voice is remembered, not re-explainedLive

    Riley keeps a structured memory of your voice, services, and things never to mention, and applies it to every draft.

  • Content gaps show up as findingsComing soon

    Riley will compare what customers ask about against what your content covers and flag the gaps.

  • Campaigns drafted end to end, shipped on your yesComing soon

    Riley will draft campaign content across channels as one package for a single approval.

AI implementation

  • Riley works inside the AI tools you already useLive

    Connect Riley to Claude, Cursor, ChatGPT where supported, and other MCP clients with a per-workspace key.

  • Your own tools plug into the same loopLive

    Register your own MCP server or import an OpenAPI spec, and Riley uses those tools under the same rules.

  • External AI tools cannot skip your approvalsLive

    Requests from any connected AI surface pass through the same gate: external writes wait in your queue.

  • Proof of what your AI stack actually didComing soon

    Riley will assemble AI activity across surfaces into a usage receipt: what was asked, what shipped, who approved it.

Creative and media

  • Campaign assets generated after you approve the briefComing soon

    Riley will draft a creative brief, wait for your approval, then generate assets through connected tools.

  • Product creative drafted for your storeComing soon

    Riley will draft product imagery briefs and creative variations; generation runs only after you approve.

  • Social visuals to match approved postsComing soon

    Riley will generate visuals for posts you have already approved, and log each asset with its post.

  • A consistent brand look across generated mediaCustom setup

    For teams that want a consistent visual identity, the Riley team sets up brand and persona controls with you.

What every business shares

One loop under all of it

Different work, same proof. Riley runs one loop for every business type, and flags honestly anything it could not verify.

  • Watch your connected sources, read-only, around the clock.
  • Detect what slips and record it as a finding.
  • Draft the fix as a reviewable fix card.
  • Approve on your yes, never before.
  • Verify the result, with evidence where capture exists.
  • Signed receipt every week, one you can hand off.

Pick your business. Riley starts drafting.

Start with the outcomes that matter most and add the rest when you are ready. Anything consequential waits for your approval, and every week ends in a receipt of the work.